Translation of "Ticketerstellung" in English

Tickets Creation: It allows to create Pre-Paid Voucher Tickets

You can create recurring calendar activities that can even be used to schedule automatic ticket creation.

The age of your child will determine which booking, seating and ticketing rules apply.

This has reduced the average time it takes to create a ticket from ten to three and a half minutes.

Ticket reservation by Toremar and Moby Lines with forwarding directly to your home address or oder deposit at the port ticket office completes our visiting card.

If this is not set, you can use a trigger to set this to a default value, such as Normal, when the ticket is created.

The ticket creation process doesn't change. However, the way of displaying and matching of tickets improves highly.

During the ticket creation, all relevant data is gathered here so that your request can be processed as quickly as possible.

Note: Routing rules are applied once, on ticket creation, before any other rules run (including triggers).

Across the bottom is median first reply time. That is the median amount of time in the last 30 days that it took an agent to make the first public comment after a ticket was created.

First reply time is the time between ticket creation and the first public comment from an agent, displayed in minutes.

Just below the title of the support request, you see the date and time the ticket was created and where the ticket originated from.

For example, if you expand the Agent Interface, you'll see line items for Ticketing, Views, SLAs, and so on, each with its own status disc:

The time between a ticket creation time and the first timestamp the ticket was marked as solved.

For example, the product "M-Call" offers automated ticket creation based on an autonomous process from the machine to the Gallus help desk that enables a faster response by the service team.

From music festivals to business meetups, the online event marketplace makes it easy for organizers to create and promote events through self-service ticketing and payment solutions, as well as access to attendance tracking, entry management tools and more.

Median first reply time is the median amount of time in the last 30 days that it took an agent to make the first public comment after a ticket was created.

Gallus and Heidelberg are collaborating on many specific projects which advance the digitization in the print shops and deliver added value to customers. For example, the "M-Call" product enables automated ticket manufacturing, in which the printing press independently communicates all the necessary machine data to the Gallus helpdesk. This does away with the initial telephone calls and emails otherwise required to log the case, which is precisely how M-Call speeds up the service organisation's response times.