Übersetzung für "Reklamationsmanagement" in Englisch

The 8D-report is one of the most important document types applied in complaint management.

The precondition for managing complaints is the proper management of customer claims.

Moreover, in contrast to complaint management, claims management refers exclusively to claims.

This detailed documentation of quality control makes customer complaint management a lot easier.

FMEA, test planning, and customer complaint management could already exchange error and test data.

Efficient complaints handling is an important part of our business, so we say:

The exact dividing line between claims management and claims processing is not clearly defined.

Talk to us honestly. Our complaint management records errors immediately, processes and corrects them.

By using a separate reclamation management, we are always informed about possible problems in our software.

QReports .Net allows you to compile the individual costs that are amassed in each and every area of your business – regardless of what location (production, development, or shipping) or what application (complaint management, product inspections, or audits) these costs arose in.

Your tasks include the telephone qualification of leads, support in order processing, further telephone customer advice on the use of our technology and complaints management.

The new complaint management feature is an enhancement of the QualityManager module, and provides a means to log and process complaints objectively, as required by the EN 15038 quality standard.

However, in contrast to claims processing, claims management not only encompasses handling a claim and compensating the corresponding customer as quickly as possible, but also includes planning, managing, and monitoring all the actions that originate from the claim.

In this way, for example, the errors which may come up in customer complaint management can be reported back to FMEA or inspection planning, or be made available for system-wide analysis, which, at Roth, has led to a clear workload reduction.

Through the introduction of a strategic, Group-wide contract management, a customer management portal, as well as the quality management solutions, Complaint management and document management expanded their fields of competence Locatech.

A Holistic Management Solution Successful quality assurance and management in the field of medical technology requires an all-inclusive management solution that covers all quality-related facets from product design to complaint management and safeguards consistent compliance and traceability .

This documentation also supports the complaints management in order to make claims for recourse in cases of missing goods or wrong quantity.

Continuous improvement processes and systematic measures in complaint management using 8D, 5-Why or the Ishikawa diagram ensure continuous optimization of our products, processes and services.

Today, an expansive server-based SQL system is in place, relying on Compact .Net and supplementary modules such as complaint management, form generator, Connect .Net, as well as the automatic event mailing system Mail .Net .

Successful quality assurance and management in the metalworking industry requires an all-inclusive management solution that covers all quality-related facets from product design to complaint management and safeguards consistent compliance and traceability .

In advance of our conversation today we did a little bit of research and came across several customer ratings to do with delivery reliability and complaints management – de facto you got several serious complaints.

In the future, the seminar participants would like to see items specifically relating to the areas of damage claims and their causes as well as complaints management.

The errors which are analyzed in complaint management are listed in the correct place within the FMEA module, so that they can be discussed at the next team meeting and, with the click of the mouse, brought into the corresponding process or product FMEA (Error Mode Effect Analysis).

The creation of actions from all areas (audit, complaint management, etc.) on the one hand and the integration of all participants on the other helps to promote the KPIs and increase customer satisfaction. Funktionen Besonderheiten

In addition to nine licenses of the base module Compact .Net Seeger also purchased the programs for gauge and rejection management as well as initial sample inspection.

Successful quality assurance and management in the aerospace sector requires an all-inclusive management solution that covers all quality-related facets from product design to complaint management and safeguards consistent compliance and traceability .

Compliance with the "Guidelines for complaints handling in organizations" as they are described in ISO 10002 is based upon the fact that complainants are given an open and transparent access to a process of complaints handling.